-suggestion- Blizz mail template.

[Auntie Mangos]

Hi, while I completely agree with that fact that .send mail is ineffective, there is currently a patch you can apply to your core to make this work. It can be found here: http://getmangos.eu/community/showthread.php?10345-[PATCH]-Official-GM-Mail-%28GM-Item-or-GM%29

It'll make it so that you can send out mail from the mailbox default with a Blizz@rd stationary going out as "Customer Support"

[Endon]

This is more an feature suggestion. I hope this is the right section.

When you send an ingame mail with " .send mail #playername "#subject" "#text" " it has an blizzard-mail-template.

The downside of the command is that you can only send 1 single rule/line, which avoids messages like:

Dear blabla,

Considering your ticket....

Regards,

Blabla

Which, in my opinion, looks more proffesional to the players.

So what my suggestion is, is that when the GM has the GM badge enabled and sends a mail using the Mailbox, the messages will automaticaly get the blizzard template. This makes the difference between normal mails and GM mails more visible to normal players.

Also I find using the mailbox to solve tickets of offline players easier than using the command.

I hope you will take this suggestion in consideration.