Hello @lmcroberta, You have to acquire a Vanilla client to extract data from it, do not use the retail classic client. Best regards

so I have wow _classic and _retail  can the data be extracted or do I have to acquire a vanilla client before _classic went live?  

Hello @Kogamisan, Sorry for the late response. You can eventually talk to us more directly on our active Discord  chat : https://discord.gg/HeRQHhjK about your question which is very large . Cheers  

Hi, @Ariador, What version of Mangos Two do you use ? Did you pull latest version from Github ? You can reach us on our Discord if you want :  https://discord.gg/HeRQHhjK 

Hello @Toby, Sorry for the late response. You can eventually talk to us more directly on our active Discord  chat : https://discord.gg/HeRQHhjK about this issue. Your current message lacks of details in order for us to help you about this situation: for example you do not provide us the version of mangos you are using, the account privileges you have by checking in the database etc... Cheers