adding ticket functions.. could use a little help please

[jagodragon]

i am trying to add a function that will save a note for the gm in the ticket field. i have added all the requitred colums in the db and all of that but i am having a problem.

i want this to be a subfunction of the ticket command so i need to either grab thre separate strings from the userinput of the command as so:

.ticket note [ticket#] [note]

or ask for a nother input from the user after the first as so:

.ticket note [ticket#]
[enter your note on the next line]

this is the start to this in iether situation...

//ticket note
   if(strncmp(px,"note",5) == 0)
   {
       uint32 *ticket_num = strtok(NULL, " ");

       if(!ticket_num)
       {
           SendSysMessage("Please enter a Ticket Number");
           SendSysMessage("To find ticket number: .ticket listall");
           SetSentErrorMessage(true);
           return false;
       }

if any one could point me in the right direction i would appreciate it

ps. i have got these sub commands done and altered the db for these modifications.

.ticket listall - list all tickets
.ticket listopen - lists all open tickets
.ticket listclosed - lists all closed tickets
.ticket listfollowup - lists all tickets flagged for followup
.ticket close - closes a ticket without deleteing it from the db 
.ticket followup - flag a ticket for followup and removes the link to the player